MY TICKET WAS NEVER EMAILED TO ME. HOW CAN I GET IT?
Please email info@americaontap.com for assistance.
HOW CAN A DUPLICATE TICKET PURCHASE CHARGE BE ADJUSTED?
If when checking out you received a notice that we were unable to process your payment, it's possible that the transaction was declined due to failed address verification. When this happens, your bank may still authorize the charge and therefore show in your bank account, but know that in this case the charge will not settle and should clear within a few business days.
I ALREADY BOUGHT MY TICKET. CAN A DISCOUNT CODE BE APPLIED?
Discount codes must be applied at the time of purchase and cannot be applied retroactively.
CAN I CHANGE MY TICKETS TO ANOTHER SESSION?
We are unable to switch tickets to a different session. We can refund your tickets & then you can purchase tickets to the other session if it is not sold out.
I LOST MY TICKET. CAN I GET IN WITH MY ID?
No, you must have a ticket in hand or on your phone with the unique barcode.
I DON'T DRINK BUT WOULD STILL LIKE TO ATTEND. DO YOU OFFER A NON-DRINKER TICKET?
Yes, Designated Driver tickets are $10 but are available at the door only. Even if we are sold out in advance, DD tickets will still be available at the door.
ARE DISCOUNT CODES AVAILABLE?
We do offer a variety of discount codes via social media, email blasts, etc. But discount codes cannot be applied retroactively.
DO PRICES INCREASE AT ANY TIME?
Yes, prices start low and raise as the event gets closer.
HOW DO I BUY TICKETS?
When tickets go on sale, you'll just need to hit the BUY TICKETS button!